Timeouts

If timeouts are used, you must give the user at least 20 seconds to request more time.

Testing

1. Identify any timeouts on the page.
   • Contact the developer to find these.
2. Trigger the time out.
   • If you are unable to request more time or the request lasts less than 20 seconds, it’s a failure.

Examples

Passes

Fill out this form. The form will reset after 20 seconds if user doesn’t request more time to complete.

While this passes because a timeout does occur, the user is given more than 20 seconds to request more time.